SHIPPING
Where We Ship
We currently ship to the U.S., Canada, and Mexico.
U.S. Shipping Rates
Apparel & Accessories
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Orders under $55: $4 for the first item + $2 per additional item
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Orders $55 and over: Free shipping
Stickers
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Snail mail (stamp only): $0.01 flat rate, no tracking or replacements if lost. Usually arrives within a week.
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USPS Ground Advantage (tracked): $4 flat rate
- Orders of 3+ stickers: Free tracked shipping
Canada & Mexico Shipping Rates
Apparel & Accessories
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Orders under $125: $10 for the first item + $5 per additional item
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Orders $125 and over: Free shipping
Stickers
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Snail mail (stamp only): $1 flat rate, no tracking or replacements if lost. Please allow 2–4 weeks for delivery — it will get there.
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USPS First Class International (tracked): $15 flat rate
- Orders of 7+ stickers: Free tracked shipping
SHIPPING TIMES
Apparel & Accessories
Each piece is made just for you when you order — no overproduction, no waste.
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U.S. orders: 7–9 days
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International orders: 9–11 days
Stickers
Stickers ship separately.
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Domestic snail mail: 2–5 business days
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International snail mail: 2–4 weeks (think of it as vintage mail)
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Tracked domestic: 2–5 business days
- Tracked international: 1–4 weeks
CURRENT OFFERS
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FREEPUNKSHIP — Free domestic shipping on orders over $55 (usually about two items).
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UNHINGED10 — 10% off your first order, no sign-up or phone number required. One-time use.
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PUNKFREEBIE — For a limited time, every apparel order comes with a free sticker! Stickers ship separately, so keep an eye on your mailbox for a cool surprise.
RETURNS & REFUNDS
Each Punk Hearted item is made-to-order just for you, so we don’t keep inventory and cannot accept returns for buyer’s remorse (wrong size, changed your mind, etc.).
If your order arrives damaged, defective, or incorrect, email [email protected] within 7 days of delivery. Please include photos of the issue so we can file a claim with our print partner and get you a replacement or refund ASAP.
COLLABS & CUSTOM WORK
Absolutely! I’m always excited to collaborate.
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Fill out our contact form or reach out on Instagram.
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Looking for something specific for an event or organization? Let’s see if we can create something amazing together!
- Punk Hearted is all about building community, and collaborations are definitely part of the plan.
DONATIONS
Every order does a little good. A portion of Punk Hearted’s net profits will be donated to organizations that help people access mental health resources.
We’re starting by supporting the work of Didi Hirsch, and as we grow, we plan to include even more organizations, such as NAMI, Open Path Psychotherapy, MHALA, MHAS, and others making a real difference in mental health access and care.
Punk Hearted is more than a shop, it’s a small way to give back and contribute to something bigger than ourselves.